Effective Date: Jan 1st, 2024

Last Reviewed: March 1, 2025

Information We Collect

We process your personal information to provide you with access to and use of our platform, as well as to meet our legal, contractual, and regulatory obligations. We do not collect unnecessary personal data and only process information as outlined in this policy.

Personal Data We Collect

Full Name Email Address Cell Phone Number Home Address IP Address Web Browser User Agent Information about how you use our Platform Account credentials for connected third-party services (e.g., Shopify) Usage data related to interactions within Shipcode (e.g., project activity, API requests, and collaboration settings)

Methods for Collecting Personal Data

Online Forms – Contact, sign-up, and career application forms. Cookies & Tracking Technologies – Including log files, web beacons, tracking pixels, and analytics tools. Third-Party Integrations – Shipcode allows integrations with third-party services, where applicable.

How We Use Your Personal Data

Shipcode is committed to maintaining the privacy of your data. We will not share or sell your personal information unless we have your consent or it is required by law.

Purpose and Use of Personal Data

To provide access to Shipcode’s services and functionalities. To improve and monitor usage of Shipcode. To send updates, promotions, or customer service communications (if you have opted in). For legal or operational purposes related to your account or usage of Shipcode.

Purpose and Use of Personal Data

Access: You can request access to the personal data we process about you. Correction: You can request that we correct any inaccurate or incomplete data. Deletion: You can request that we delete your personal data, subject to legal obligations. Portability: You can request that we transfer your personal data to another service, where applicable. Objection: You can object to processing of your personal data in certain situations.

Processing Your Personal Data

We do not share or disclose any of your personal data without your consent, other than for the purposes specified in this Policy or where there is a legal requirement. Shipcode use third-parties to provide the processing services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this Privacy Policy, the data protection laws and any other appropriate confidentiality and security measures. Relationships with third-parties have been reviewed for the adequacy of their data privacy and information security policies and controls. They include:

Safeguarding Measures

We use commercially-reasonable measures to secure this website to protect against unauthorized disclosure, use, alteration or destruction of personal data in our possession. We have comprehensive, regularly-updated, and internally-published Information Security Policies that apply to all Shipcode employees, contractors, vendors, service providers and clients. These policies cover topics establishing procedures and best practices for the confidentiality, integrity and availability of services, networks and systems. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.

Data Retention

Shipcode will retain personal data we process for as long as needed to provide access to the Platform, subject to our compliance with this Policy, or as required or permitted under the applicable law. We may further retain and use personal data as necessary to comply with our legal obligations; maintain accurate accounting, financial, and other operational records; resolve disputes; and enforce our agreements. We have established internal policies for the secure deletion of data. Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Special Categories of Data

Shipcode does not collect special categories of personal data (such as race, religion, or health information) unless necessary for a specific business or legal purpose.

Children's Information

We want to help guard children's privacy and our site is not directed to anyone under the age of 18. If you learn that your minor child has provided us with personal information without your consent, please contact us. By accessing and using our site, you hereby represent that you are at least 18 years of age.

International Data Transfers

The Shipcode platform is hosted on servers and networks located and secured within the United States of America. If you are a resident of a country within the European Union or are otherwise accessing our site from outside the United States of America, by using this site and providing us your personal data, you hereby explicitly acknowledge and agree to (i) the transfer of such information to the United States and (ii) the collection, use and disclosure of your personal data in accordance with this Privacy Policy.

Privacy Shield

Shipcode complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. We confirm that we adhere to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, please visit https://www.privacyshield.gov/

Changes to this Privacy Policy

We may update or change this Privacy Policy from time to time and without prior notice to you, and any and all such modified versions of our Privacy Policy will be effective upon posting on our site. We will indicate at the top of the notice when it was most recently updated. If you do not agree to changes to this Policy, you must discontinue your use of the Platform. Your access or use of the Platform after such Policy changes constitutes your acceptance of such Policy changes.

Contact

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: